CSconnected Privacy Policy 

Revision History

CSconnected keeps its privacy policy under regular review and places any updates on this webpage.

Introduction

Welcome to CSconnected privacy notice.

CSconnected, its branches and all affiliated entities (“we”, “us”, or “our”) understands that your privacy is important to you and that you care about how your personal data is used and shared by CSconnected. CSconnected is committed to respecting and protecting your privacy. This Privacy Policy (the “Policy”) provides you with an overview of how we collect, store and use any personal data that you provide to us or that we collect from third parties.

Please take the time to read this Policy, which contains important information about the way in which we process personal data. By visiting www.csconnected.com you are accepting and consenting to the practices described in this policy.

CSconnected is a company registered in England and Wales under company number 10907747. Our registered office is located at CSconnected Ltd., Regus House, Falcon Drive, Cardiff Bay, Cardiff, UK, CF10 4RU.

Who this policy applies to

This policy applies to:

• Visitors to our website;
• Our CSconnected partners;
• Attendees at our events, workshops;
• People who contact us with enquiries;
• Third parties

Purpose of this privacy notice

This privacy notice aims to give you information on how CSconnected collects and processes your personal data through your use of this website, including any data you may provide through this website when you fill in any form, sign up for news alerts or download any documents.

How to contact us

If you have any questions about the CSconnected privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us:

Postal address: CSconnected Ltd., Regus House, Falcon Drive, Cardiff Bay, Cardiff, UK, CF10 4RU.
Email: info@csconnected.com
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

How do we obtain your personal data?

Information provided by you

You provide us with your personal information by interacting with us through the website, by email, by phone, by post or otherwise, by registering to attend or by attending an event organised by us; by filling in forms provided by us and on our website; by subscribing to our mailing lists; by setting up a membership account for you or on behalf of your organisation; or otherwise by giving us personal information. We will always ensure that you consent to passing that data to us and check the purposes for which you are providing it.

Information provided by other parties

We may obtain personal information about you via automated technology when you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. We may also receive Technical Data about you if you visit other website employing our cookies.

We may obtain personal information about you via third parties such as event management and ticketing website and online form builders. In this case, we ask these third parties to confirm that the information has been lawfully obtained and that we have the right to use the data obtained from them.

We may also collect personal information about you from publicly-available sources by conducting searches of publicly-available databases or social media sites, such as, but not limited to: UK Companies House; Facebook; Twitter; and LinkedIn.

Collection of your personal information and how we use it

Visitors to our website

• What personal information we collect about you. We, or third parties on our behalf, may collect and use any of the following information about you for the reasons set out below:
  • Identity Data. This includes first name, last name, title and the name of your organisation
  • Contact Data. This includes organisation, work address, email address, telephone numbers and your Social Media accounts.
  • Professional Data. This includes academic qualifications and achievements, references, profession, job title, employer.
  • Technical Data. This includes information about your visit and your behaviour on our website. This may include Internet Protocol (IP) address used to connect your computer to the internet address; the website address and country from which you access information; the files requested; browser type and version; browser plug-in types and versions; operating system; and platform. We use this personal information to administer our website, to measure the efficiency of our systems and to undertake an analysis on the locations from which people access our webpages. Please read our Cookies policy for more details.
  • Usage Data. This includes information about your visit and your behaviour on our website (for example, the pages that you click on).This may include the website you visit before and after visiting our website (including date and time), time and length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, traffic data, location data, weblogs and other communication data and information provided when requesting further service or downloads. Please read our Cookies policy for more details.
  • Profile Data. This includes your interests, preferences, feedback and survey responses.
  • Marketing and Communications Data. This includes your preferences in receiving marketing from us and our third parties and your communication preferences.
  • Other: Any other information relating to you which you may provide to us.
• How we use your personal information. We will collect, use and store the personal information listed above for the following reasons:
  • to complete any request made by you through our website, by email, by post or by phone.
  • to receive enquiries from you through our website about our services.
  • for improvement and maintenance of our website and to provide technical support if you are contacting us through our website.
  • to recognise you when you return to our website, to store information about your preferences, and to allow us to customise the website according to your individual interests.
  • to evaluate your visit to the website and prepare reports or compile statistics to understand the type of people who use our website, how they use our website and to make our website more intuitive. Such details will be anonymised as far as reasonably possible and you will not be identifiable from the information collected.

Our Members

• What personal information we collect about you. We, or third parties on our behalf, may collect and use any of the following information about you for the reasons set out below:
  • Identity Data. This includes first name, last name, title and the name of your organisation. This also includes your photograph if you are an “Individual Member” and you choose to upload your photograph to the site.
  • Contact Data. This includes organisation, work address, email address, telephone numbers and your Social Media accounts.
  • Professional Data. This includes academic qualifications and achievements, references, profession, job title, employer.
  • Profile Data. This includes username and password for the Members area, your or your organisation Membership Services information.
  • Financial Data. This includes you or your organisation bank account details and the details of services and activities that your organisation pays for with CSconnected.
  • Technical Data. This includes information about your visit and your behaviour if you are visiting our website. This may include Internet Protocol (IP) address used to connect your computer to the internet address; the website address and country from which you access information; the files requested; browser type and version; browser plug-in types and versions; operating system; and platform. We use this personal information to administer our website, to measure the efficiency of our systems and to undertake an analysis on the locations from which people access our webpages. Please read our Cookies policy for more details.
  • Usage Data. This includes information about your visit and your behaviour if you are visiting our website (for example, the pages that you click on).This may include the website you visit before and after visiting our website (including date and time), time and length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, traffic data, location data, weblogs and other communication data and information provided when requesting further service or downloads. Please read our Cookies policy for more details.
  • Profile Data. This includes your interests, preferences, feedback and survey responses.
  • Marketing and Communications Data. This includes your preferences in receiving marketing from us and our third parties and your communication preferences.
  • Other: Any other information relating to you which you may provide to us.
• How we use your personal information. We will collect, use and store the personal information listed above for the following reasons:
  • to complete any request made by you through our website, by email, by post or by phone.
  • if it is in our legitimate interests for business development and marketing purposes to contact you (including by telephone, SMS or post) with information about our services or the products and services of our suppliers which either you request, or which we feel will be of interest to you.
  • to provide you with your membership and associated membership services to you, to communicate with you about your use of our Services, and for other customer service purposes.
  • to send you certain communications (including by email, SMS or post) about our services such as administrative messages (for example, setting out changes to our terms and conditions and keeping you informed about our fees and charges).
  • for improvement and maintenance of our website and to provide technical support if you are contacting us through our website.
  • to recognise you when you return to our website, to store information about your preferences, and to allow us to customise the website according to your individual interests.
  • to evaluate your visit to the website and prepare reports or compile statistics to understand the type of people who use our website, how they use our website and to make our website more intuitive. Such details will be anonymised as far as reasonably possible and you will not be identifiable from the information collected.

Attendees at our events and workshops and attendees at online events

• What personal information we collect about you. We, or third parties on our behalf, may collect and use any of the following information about you for the reasons set out below:
  • Identity Data. This includes first name, last name, title, your photograph and the name of your organisation. When consent given, this will also include video and audio recordings and photographs of you at our events. We will also collect your dietary and accessibility requirements.
  • Contact Data. This includes organisation, work address, email address, telephone numbers and your Social Media accounts.
  • Professional Data. This includes academic qualifications and achievements, references, profession, job title, employer.
  • Financial Data. This includes you or your organisation bank account details and the details of services and activities that your organisation pays for with CSconnected.
  • Profile Data. This includes your interests, preferences, feedback and survey responses.
  • Marketing and Communications Data. This includes your preferences in receiving marketing from us and our third parties and your communication preferences.
  • Other: Any other information relating to you which you may provide to us.
• How we use your personal information. We will collect, use and store the personal information listed above for the following reasons:
  • to complete any request made by you through our website, by email, by post or by phone.
  • to collect, use and store the personal information listed above to administer your attendance at our premises, events, and workshops and to deal with any enquiries or issues you have about our services, including any questions you may have about how we collect, store and use your personal information, or any requests made by you for a copy of the information we hold about you.
  • when attending an event, we will share your name and company name with other delegates to enable you to network with other attendees.
  • if it is in our legitimate interests for business development and marketing purposes to contact you (including by telephone, SMS or post) with information about our services or the products and services of our suppliers which either you request, or which we feel will be of interest to you.

Please read the “Events” section for more details.

People who contact us with enquiries

• What personal information we collect about you. We, or third parties on our behalf, may collect and use any of the following information about you for the reasons set out below:
  • Identity Data. This includes first name, last name, title, your photograph and the name of your organisation. When consent given, this will also include video and audio recordings and photographs of you at our events. We will also collect your dietary and accessibility requirements.
  • Contact Data. This includes organisation, work address, email address, telephone numbers and your Social Media accounts.
  • Technical Data. This includes information about your visit and your behaviour if you are visiting our website. This may include Internet Protocol (IP) address used to connect your computer to the internet address; the website address and country from which you access information; the files requested; browser type and version; browser plug-in types and versions; operating system; and platform. We use this personal information to administer our website, to measure the efficiency of our systems and to undertake an analysis on the locations from which people access our webpages. Please read our Cookies policy for more details.
  • Usage Data. This includes information about your visit and your behaviour if you are visiting our website (for example, the pages that you click on).This may include the website you visit before and after visiting our website (including date and time), time and length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, traffic data, location data, weblogs and other communication data and information provided when requesting further service or downloads. Please read our Cookies policy for more details.
  • Marketing and Communications Data. This includes your preferences in receiving marketing from us and our third parties and your communication preferences.
  • Other: Any other information relating to you which you may provide to us.
• How we use your personal information. We will collect, use and store the personal information listed above for the following reasons:
  • to collect, use and store the personal information listed above to deal with any enquiries or issues you have about our services including any questions you may have about how we collect, store and use your personal information, or any requests made by you for a copy of the information we hold about you.
  • for improvement and maintenance of our website and to provide technical support if you are contacting us through our website.
  • to recognise you when you return to our website, to store information about your preferences, and to allow us to customise the website according to your individual interests.
  • to evaluate your visit to the website and prepare reports or compile statistics to understand the type of people who use our website, how they use our website and to make our website more intuitive. Such details will be anonymised as far as reasonably possible and you will not be identifiable from the information collected.

Third parties

• What personal information we collect about you. We, or third parties on our behalf, may collect and use any of the following information about you for the reasons set out below:
  • Identity Data. This includes first name, last name, title, your photograph and the name of your organisation. When consent given, this will also include video and audio recordings and photographs of you at our events. We will also collect your dietary and accessibility requirements.
  • Contact Data. This includes organisation, work address, email address, telephone numbers and your Social Media accounts.
  • Financial Data. This includes you or your organisation bank account details and the details of services and activities that your organisation pays for with CSconnected.
  • Technical Data. This includes information about your visit and your behaviour if you are visiting our website. This may include Internet Protocol (IP) address used to connect your computer to the internet address; the website address and country from which you access information; the files requested; browser type and version; browser plug-in types and versions; operating system; and platform. We use this personal information to administer our website, to measure the efficiency of our systems and to undertake an analysis on the locations from which people access our webpages. Please read our Cookies policy for more details.
  • Usage Data. This includes information about your visit and your behaviour if you are visiting our website (for example, the pages that you click on).This may include the website you visit before and after visiting our website (including date and time), time and length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, traffic data, location data, weblogs and other communication data and information provided when requesting further service or downloads. Please read our Cookies policy for more details.
  • Marketing and Communications Data. This includes your preferences in receiving marketing from us and our third parties and your communication preferences.
  • Other: Any other information relating to you which you may provide to us.
• How we use your personal information. We will collect, use and store the personal information listed above for the following reasons:
  • To manage, monitor and administer our third-party relationship and to meet our commercial requirements.
  • for improvement and maintenance of our website and to provide technical support if you are contacting us through our website.
  • to recognise you when you return to our website, to store information about your preferences, and to allow us to customise the website according to your individual interests.
  • to evaluate your visit to the website and prepare reports or compile statistics to understand the type of people who use our website, how they use our website and to make our website more intuitive. Such details will be anonymised as far as reasonably possible and you will not be identifiable from the information collected.

Links to other websites

The CSconnected website contains links to other websites that are not operated by us. This privacy policy only applies to the personal information that we collect or which we receive from third party sources, and we cannot be responsible for personal information about you that is collected and stored by third parties. Third party websites have their own terms and conditions and privacy policies, and you should read these carefully before you submit any personal information to these websites.

Social Media

When you contact us using private or direct messages via social media, i.e. Twitter and LinkedIn, your contact details and the contents of the message will be stored by the service provider and we may store the content of the message within our internal systems either in part or in full.

We may also analysis messages and monitor social media sites for sentiment and engagement analysis.

Events

As part of CSconnected remit we host online and offline events and workshops. We use two third party companies that allow us to manage our events data. In order to provide the relevant and necessary details to our event attendees both pre and post event, we also use Mailchimp, Hopin, Eventbrite and Wufoo. This information is provided in each of our event pages and an option to opt in is required – once consent is gathered, recipients are free to opt out at any point.

Due to the nature of our business, CSconnected regularly collaborates on events with organisations within the enabling technology sector. As a result of this, relevant attendee event data will be shared with our collaborators – consent from attendees is also required for this and is gathered at the point of attendees registering for events.

CSconnected may record and/or photograph events for live streaming online or repurposing in digital on our website and our Social Media.

We will seek consent in advance to provide the lawful basis for processing data, and at all times, will provide clear instruction on how you can opt-out of any photography or filming.
In return for access to the event, you consent to any such filming, photography and/or live streaming and to CSconnected in reproducing and publishing your words and/or likeness in any transcript of or publication relating to the event.

Photos and recordings contain personal data and will be protected and disposed of securely in accordance with data protection legislation.
If at any point you wish to withdraw your consent or request that CSconnected stops using your images/ records, please write to info@csconnected.

Children

Our website and services are not aimed specifically at children because we are a membership organisation for supporting business and accordingly, we do not collect data in relation to children.

Marketing

• Related activities and events

We may use your Identity, Contact and Usage Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.

• Third-party marketing

We will get your express opt-in consent before we share your personal data with any company for marketing purposes.

• Opting out

You can ask us or third parties to stop sending you marketing messages at any time by contacting us at any time via info@csconnected.

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

By the laws of England and Wales we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes. We also use the data to respond to complaints about our services and for audit purposes.

What are your data protection rights?

CSconnected would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

• The right to access: You have the right to request CSconnected provide copies of your data. We may charge you a small fee for this service.
• The right to rectification: You have the right to request that CSconnected corrects any information you believe is inaccurate. You also have the right to request CSconnected to complete information you believe is incomplete.
• The right to erasure: You have the right to request that CSconnected erases your personal data, under certain conditions
• The right to restrict processing: You have the right to request that CSconnected suspends the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
• The right to data portability: You have the right to request that CSconnected transfers the data that we have collected to another organisation.

If you wish to exercise any of the rights set out above, please contact us at our email: info@csconnected. If you make a request, we will normally respond to you within one month you. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.